Windows 10 update KB5001567 released to fix Blue screen Printing issue

Windows 10 update KB5001567 released to fix Blue screen Printing issue. Microsoft has released the Windows 10 update KB5000802, KB5000808, KB5000822 on its patchday i.e 09 March 2021 under cumulative update. Most of the users having complaint that after installing Windows 10 update KB5000802, a blue screen of death (BSOD) printing error occur. It is in the form of APC_INDEX_MISMATCH. Some users reported about win32kfull.sys error.  Overall after installing the update, users were unable to use printers from popular brands, such as Kyocera, Ricoh and others. Certain issues for software based printing specially for LibreOffice, Notepad and even PDF also occur.

Also Read:

Windows 10 Version 1809 update March 2021 KB5000822 Released

Windows 10 Update 2021 Version 20H2 and 2004 released March 2021

Downlaod Windows 10 Version 1909 Update KB5000808 Released on March 2021

Windows 10 update KB5001567 released to fix Blue screen Printing issue

Microsoft immediately addressed this issue via Windows 10 update KB5001567 (OS Build 19041.868 and OS Build 19042.868) for version 20H2 and Windows 10 2004 version on 15 March 2021 and try to fix all these issues. Here in this article, we will see the highlights, Improvement and fixes, Known issues and its workaround.  Microsoft has rolled out fixes for the issue APC_INDEX_MISMATCH as well as for Printer blue screen error.

If you installed earlier updates, only the new fixes contained in this package will be downloaded and installed on your device. You will find a direct download link of this update at the end of this article.

Highlights

The Windows 10 update KB5001567  covers the issue of blue screen while printing with certain printers by using any Apps.

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How to Fix Blue Screen of Death (BSOD) Error in Windows 10

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Improvement and Fixes of Windows 10 update KB5001567

Windows 10 servicing stack update 

Windows 10 update KB5001567 includes quality improvements for the servicing stack that installs the windows updates. Servicing stack updates (SSU) ensure that you have a robust and reliable servicing stack so that your devices can receive and install Microsoft updates.

Windows 10 20H2 Version Updates

This updates also cover non-security updates for windows 10 version 20H2 includes the following improvements, key changes: –

• This update covers all the improvements from Windows 10 2004 version.
• No other additional issues covered under this release.

Windows 10 2004 Version Updates

This is also a non-security updates having the following quality improvements and key features: –

• Microsoft addressed the issue that cause a Blue screen when trying to print with certain specific printers by using Apps. The error with a message “APC_INDEX_MISMATCH”.

Known Issue of Windows 10 update KB5001567

Here the various known issues of this update as well as its workaround addressed by the Microsoft itself.

Symptoms

1. When you trying to update a device from Windows 10, version 1809 or later to a later version of Windows 10, system and user certificates might be lost.
2. If your device has already having any latest cumulative updates (LCU) released on or after September 2020, then this update will support to your device.
3. This primarily happens when managed devices are updated using outdated bundles or media through an update management tool such as Windows Server Update Services (WSUS) or Microsoft Endpoint Configuration Manager. This might also happen when using outdated physical media or ISO images that do not have the latest updates integrated.

Workaround

• If you have already installed this update on your Windows 10 system, you have an option to proceed to your previous version of Windows 10. 
• The uninstall window might be 10 or 30 days depending on the configuration of your environment and the version you’re updating to.
• You will then need to update to the later version of Windows 10 after the issue is resolved in your environment.

Note : Within the uninstall window, you can increase the number of days you have to go back to your previous version of Windows 10 by using the DISM command /Set-OSUninstallWindow.

• Microsoft team is working on a resolution and will provide updated bundles and refreshed media in the coming weeks.

Symptom

When using the Microsoft Japanese Input Method Editor (IME) to enter Kanji characters in an app that automatically allows the input of Furigana characters, you might not get the correct Furigana characters. You might need to enter the Furigana characters manually.

Workaround

Microsoft team is working on a resolution and will release an update in near future.

Symptoms

When opening a document in Microsoft Word, Microsoft Excel, or any Microsoft Office applications, you might receive the error, “Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space”. This issue only affects devices that have installed Microsoft Office apps from the Microsoft Store and are attempting to open a document that has triggered the use of the Protected View feature.

Workaround

This issue is resolved using Known Issue Rollback (KIR). It might take up to 24 hours for the resolution to propagate automatically to non-managed devices. Restarting your device might help the resolution apply to your device faster. For enterprise-managed devices that have installed an affected update and encountered this issue, it can be resolved by installing and configuring a special Group Policy.

Some other points addressed in this update

If you have installed the Windows 10 latest update released on March 2021, the following are the various unexpected results also you have to face during printing through apps: –

• Elements of the document might print as solid black/color boxes or might be missing, including barcodes, QR codes, and graphics elements, such as logos.
• Table lines might be missing. Other alignment or formatting issues might also be present.
• Printing from some apps or to some printers might result in a blank page or label.

But don’t worry. Microsoft has resolved these issue via Windows 10 update KB5001649.

Download Windows 10 update KB5001567

That’s all.